BMW Roadside Assistance.

Enjoy absolute peace of mind.

BMW Roadside Assistance is available 24 hours a day, 7 days a week.

Self-help tips.

In most cases our specialists will be able to assist you through the phone to help you get your BMW back on track in a short amount of time.

Roadside repair service*.

BMW Roadside Assistance will dispatch a mobile technician to the breakdown site if you need assistance in solving the problem.

Operating hours: 7.00am to 11.00pm.

Towing and recovery*.

In the event that your vehicle breaks down and cannot be repaired on-site, BMW Roadside Assistance will arrange for the vehicle to be recovered to the nearest BMW Authorised Service Centre.

Flat tyre assistance*.

BMW Roadside Assistance will send a mobile technician to the site to assist you with changing your tyre. (Applies to non-run flat tyres only)

Courtesy service*.

BMW Roadside Assistance will help organise solutions for smaller problems, such as a misplaced key or an empty fuel tank. However, a service charge will be applicable.

*Charges may apply.

What to do when you need assistance.

Call: +603 2166 8808

Please have the following information available for the Customer Service Assistant who will answer your call:

  • Your name
  • Possible causes for breakdown/symptoms of the problem
  • Your BMW Registration Number
  • Your exact location (If possible, a telephone number where you can be contacted)
  • The model and colour of your BMW
  • A description of the problem

Please remember not to leave your car unattended, as work cannot be carried out without your presence.

Terms & Conditions apply.